Monday, October 1, 2012

Developing a Conclusion that is Memorable

The purpose of this lesson is to help you develop a conclusion that will make you and your speech memorable. There is nothing more disappointing when giving a speech and no one remembers you or your speech.

Or what's worse than that is your audience DOES REMEMBER your speech because it was LAME! 

BE MEMORABLE IN ALL THE RIGHT WAYS!!!

Basic Function of Conclusion
  • It gives you a chance to summarize main points and goals of your speech.
  • It allows you to reiterate the thesis or central idea of your speech.
An Ending Signal that the END IS NEAR!
  • Alert your audience that you are coming up to the end of your speech.
  • Use transitional words or phrases to help your audience know that the end is near.
Examples of concluding transitional words or phrases:
Finally…
Looking back…
In summary...
In conclusion...
To wrap it up...
To put this all in perspective…
Let me close by saying…
Once you've given the closing "signal" wrap it up and finish.
DO NOT do a "wait a minute, I forgot to say…"

The biggest mistake I see in speeches is poor time management and you (the speaker) realize that you're out of time so you quickly wrap it up.

"Oh it looks like I'm out of times, so I hope you enjoyed the presentation, I know I have, and…..thank you."

Doing this does not create closure for the audience. It would be like if you are watching your favorite show and as soon as you are getting to the really good part, the television just speeds up the ending (kind of like the old VCR days when you could fast forward a tape and see it on the television). It just doesn't have the same affect as watching it in real time speed. 

Summarize the Main Points and Reiterate the Topic and Main Points
REMEMBER the basic outline of a speech is:
1. Get their attention
2. Introduce topic
3. Give the speech (main body)
4. Conclusion
5. Memorable statement.

By reiterating the main points, you help the audience remember the "good stuff" of your speech.

Once you have summarized your speech you need to finalize you speech with something that is MEMORABLE!!!

IMPORTANT!!! The MEMORABLE STATEMENT is the FINAL STATEMENT uttered from your mouth. It is the END of you speech and how you say it is just as important as what you say. Too many people struggle with how to close a speech and error on the side of saying stupid things like, "And that's all I have to say," or "I'm done," or "And that's it." Yes I have heard it all and seen it all. I have seen people just walk away and the audience just looks around for a moment to see if they are done, and there is an awkward moment of silence before the courtesy applause.

Here's a simple HINT: When drawing to the close of your speech lower the pitch and tone of your voice. You can also provide physical nonverbals to let the audience know you are done.

A MEMORABLE STATEMENT is like the Attention-Getter you used at the beginning of your speech.

Here are some things to help you be MEMORABLE!!!
  • Use quotations (similar to what you learned in Lesson 14). Quotes can come from poetry, lyrics, and pertinent statements from others.
  • Pose rhetorical questions to make your audience think about the speech topic and your speech purpose/intention.
  • Tell a story that illustrates or sums up a key speech idea or ideas.
  • Use appropriate humor.
  • Issue a challenge.
  • Make a startling statement. 
  • Link back to the introduction to give the audience a sense of having come full circle.
Something else you can consider is Challenging the Audience to Respond

What does this mean exactly? It means that whatever your speech is about you can challenge the audience members to put to use what you have taught them. This applies to both persuasive and informative speeches. 

It is a call to action, whether to explore further what you shared (informative) or to change thinking/habits or go along with what you shared (persuasive).

In closing I would like to sum up some areas to remember when preparing for a conclusion (Hey, did you catch that? I just used a transition statement to move into the conclusion of this lesson).
Ask yourself these questions: Does my conclusion...
  • begin with an alert (transitional statement) that the speech is coming to an end?
  • actually come to an end when I give the signal? (Remember a conclusion should only take about 6-10% of you speech time).
  • reiterate the main points?
  • reminds the audience of the speech topic and purpose?
  • provide a sense of closure and make a lasting impression?
  • provide a MEMORABLE STATEMENT?
With all you have just learned, you must remember that people will often forget what you said, forget what you did, but people will never forget how you made them feel!

When you turn your words into a feeling, you will be memorable!


Developing the Attention-Getter and Introduction to Your Speech

This lesson is going to go over how to develop a great Attention-Getter and Introduction to your speech. Having a good Attention-Getter and Introduction can (and will) set the tone for the rest of your speech, likewise, a poor Attention-Getter and Introduction will be a disaster for the rest of your speech.

Purpose of Introduction


Capture the audiences attention!!!

A good Attention-Getter will arouse the audience's attention and make them want to listen to you!

How to Capture the Audiences Attention

1. Lead with a quote.
Not just any quote, but a quote that will resonate with your audience (remember- know your audience). A quote can come from a variety of sources- poetry, literature, film, or from an individual. 

JUST MAKE SURE IT'S APPROPRIATE AND CLEAN.

REMEMBER- Inappropriate jokes or quotes will lessen your credibility.

2. Tell a story.
Noted speech writer and language expert William Safire once remarked that stories are "surefire attention getters."
A good story can personalize and issue and help audience members relate to the topic (plus it humanizes you the speaker).

Something that will help you is understanding what an anecdote is. An anecdote is a brief story of interesting, humorous, or real-life incidents. 

The key to successfully introducing a speech with an anecdote is choosing one that strikes a chord with the audience.

3. Pose a question.
There are two types of questions you can ask your audience- REAL or RHETORICAL.

A real question invites the audience for a response, whereas a rhetorical does not solicit an actual response but allows the audience to "think" about the answer.

FYI- Depending on the rhetorical question, you may need to explain to the audience that the speech will answer the question. 

Other types of rhetorical questions are what I call positive response rhetorical questions. This kind of question is one that you know the audience will answer or agree with (i.e. give a "yes" of favorable response to). This is a great way to get the audience involved without actually having them respond.

There is also a mixture of REAL and RHETORICAL questions. It's a question that you pose (usually a yes or no question) and the audience will answer through body language (head nod, head shake, smile, or laughter). 


WARNING!!! The drawback to asking questions is if you get an audience that will not respond at all. This usually happens when one doesn't know who their audience is and the questions do not resonate with them.

4. Say something that "startles" the audience.
I'm not talking about making some random goat noise or YELLING. To say something startling is introducing a fact or statement that is not highly known by the audience and (this is important) it is going to relate to your topic.

Example: Let's say I am going to talk about the Rules of Golf. I could start out with this:
"Did you know that you cannot putt with a pool cue? This is true, the USGA forbade the use of pool cues for putting in 1895 after a dispute came up during the U.S. Amateur."
It's startling because it's weird, it's strange, and it's not common knowledge.


Will Ferrell Always Makes Me Laugh
4. Make the audience laugh.
As I have said many a time, there is nothing that will build trust faster than by making someone smile or laugh. Humor is a powerful tool to establish rapport with an audience, but if it is used inappropriately, it will be the death of your speech.

Here's a great checklist to make sure you are using humor appropriately:
  • Is your humor appropriate to the occasion?
  • Does your humor help you make a point about your speech topic or the speech occasion?
  • Have you avoided any potentially offensive targets, such as race, gender, or religion?
  • Is your humor likely to insult or demean anyone?
  • Will the audience understand your humor?
  • Have you given your humor a trial run?
  • Is your humor funny?
A great resource for humor is the Comedy Bible by Judy Carter (If you are SERIOUS about humor then click on Link to buy a copy from Amazon- It's only like 11 Bucks!!!)

5. Refer to the occasion.
Referring to the occasion just means that you give reference to the speech occasion and to any relevant facts about the event. 

An Example of this would be if I were giving a speech at the annual Golf Hackers Executive Club Meeting. It would go something like this:


"I wish to express my thanks and to let you know that it is an honor to be invited to participate in the 10th annual Golf Hackers Executive Meeting. I would like to recognize those who have been awarded for their Hacking Excellence and I wish to your continued excellence in hacking."

*Personally, I think this type of Attention-Getter is dry and often boring, but sometimes it's what is needed based off who the audience is.

6. Establish common ground.
Establishing common ground is done by showing and expressing interest in the audience and most importantly, showing how you and they are similar. This could be a common belief, gender, religion, purpose, etc. 

Remember, establishing common ground should not offend anyone (present or not present) and it must have some emotional connection. (Saying that we are all Homo Sapiens doesn't really work)

Once You Have the Audience's Attention it's Time to Introduce Them to Your Topic

There are some VERY IMPORTANT things to remember when stating your introduction, and they are:

1. Declare Your Purpose and Intentions
This goes back to grade school paper writing. The introductory paragraph must tell the reader what you are going to tell them. The same holds true for the introduction of a great speech; tell them what you are going to tell them. I would enhance that by really getting into the purpose of the speech and what your desired outcomes should be.

Example: "After my speech you will understand the mechanics of a basic golf swing and will be able to implement this new skill in lowering you overall handicap."

OR you can....

2. Tell the Audience What You are Going to Tell Them
Start by previewing the main points.
To continue with my golf swing introduction, I could say something like, "I am going to teach you the importance of grip and stance and how it affects your swing."

Here are some IMPORTANT things to remember when developing an introduction.

1. Give the Audience a Reason to Believe
Emphasize the topic's practical implications.
Show what the audience has to GAIN or LOSE by listening or not listening (Pleasure Pain Principle)


I would say that most of the time it is better to focus on a positive outcome rather than a negative outcome, but just remember that the feeling of a negative outcome can be just as (if not more) powerful than a positive outcome. 

2. Establish Your Credibility
State your qualifications for speaking on the topic.
Briefly emphasize some experience, knowledge, or perspective you have that is different from or more extensive than that of your audience.

AND/OR...

Make sure you are using information that is credible. You are probably not the EXPERT in what you are talking about, but using EXPERT sources and letting the audience know that you are using it (i.e. citing you sources), will establish credibility.

Here are some TIPS on preparing the introduction
  • You may find it easier to prepare your introduction AFTER you have completed the body of the speech.
  • Keep the introduction brief and to the point (purpose and intention)
  • Review any of your research material that you can use in your introduction.
  • Practice and time the length of your introduction.
  • Introduction is only 10 to 15 percent of the overall speech.
  • Revise until you feel good about it and it has a good "flow" to it.
  • Make sure you have the Attention-Getter and Introduction MEMORIZED so it flows!!!
Questions
  1. Why do you want to have a good Attention-Getter with your introduction? 
  2. What is the downside of having a poor introduction and can you still have a great speech after a poor introduction? Why or Why not?
  3. How could helping the audience see what they have to lose (pain) be a good way to captivate your audience? Do you think it's best to use the "pain" or "pleasure" approach in your introduction? Why or why not?

Tuesday, September 11, 2012

Outlining Your Speech

Two Outlines- One Speech
Before I get into outlining your speech, just know that this process can make or break your speech. Outlining a speech takes some effort, but the payoff will be huge, so sit back, relax, and grab a Diet Coke because it just may take some time.

The Working Outline
A working outline will go through many revisions and changes (thank goodness for word processors).
A working outline is in sentence format.
A working outline will include everything you want to say (again, using full and complete sentences) 


Dragon NaturallySpeaking 11 Premium
Hint: I like to use a program called Dragon Speech Dictate to help me write out my speeches. I find it much easier to dictate what I want to say and have my computer write it out. I then can go back and make the revisions where necessary.


Sentence Format in Working Outline
  • Express speech points in full sentences.
  • Used to give you the speaker practice before the speech. 
  • Used to make sure ALL key points/important events are covered in a specific order. 
  • This is a "no-mistake" format.
  • Used commonly with a teleprompter.
Working Outline Checklist
  1. Write out your topic, general purpose, specific speech purpose, and thesis (this will help you stay focused).
  2. Establish your main points (optimally 2 to 5).
  3. Add supporting points (minimum of 2 per main point).
  4. Label each part of your speech (Introduction, Body, Conclusion).
  5. Label and write out transitions.
  6. Note sources in parentheses.
  7. Prepare a list of sources, and append it t the outline.
  8. Title your speech.
Speaking Outline
A speaking outline is in a phrase and/or key-word word format.

Phrase Format in Speaking Outline
  • Limited words used.
  • Key words to guide you.
Remember, if you have a lot of information/words down on your notes- YOU HAVE TO READ THEM ALL. It's a human nature thing. The more you read from your notes the more "unprofessional" your speech becomes.

Key-Word Format in Speaking Outline
  • This is the preferred format for notes (if you have to use notes).
  • Use one key word that is associated with the main idea.
  • The benefit with this format is it allows you to connect with the audience through eye contact and reading non-verbals. 
  • You must be well-rehearsed to give an effective key-word format presentation (use sentence format to practice then move to practicing key-word).
Attention-Getter and Introduction
Remember, a great speech has an attention-getter that captures the audience attention, and introduction that tells them what you are going to tell them. It is the preface to your speech.

You can break up your introduction into the following:
  1. Attention Getter
  2. Transition
  3. Preview/Introduction Statement
  4. Transition to Main Body
Conclusion and Memorable Statement
A conclusion summarizes main points of your speech (it tells the audience what you told them). Tied in with your conclusion is your final chance to make you and your speech memorable while telling the audience what you just spoke about. It is the epilogue of your speech.


Make sure you separate your Attention-Getter, Introduction, Conclusion and Memorable Statement from the body of your speech in your notes.

You can break up you conclusion into the following:
  1. Transition from Body of Speech
  2. Recap/Summary
  3. Memorable Statement
As you get ready to present, here are some tips on using note cards (or sheets of paper if you have to)
  1. Use note cards if you do not have lectern or pulpit from which you are presenting from.
  2. Do not use hand gestures that are holding your note cards as this can be a distraction.
  3. Leave blank spaces and margins on paper.
  4. Use large print or font (bold) so it is easy to see (Use a Sharpie).
  5. Glance at your notes- DO NOT READ FROM THEM, unless you have a long quote that must be read correctly and can't be memorized.
  6. Number your notes
  7. Do not staple papers or note cards together.
  8. Slide note cards/paper under each other. DO NOT TURN OR FLIP THEM OVER.
PRACTICE-PRACTICE-PRACTICE ahead of time so you can present without using notes a majority of the time.

Questions
  1. Which do you think is the most important, the Introduction, the Body, or the Conclusion? Why?
  2. What are some other "techy" things out there that can help you prepare and give a great speech?